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Privacy Policy

Clinivoy Infusion Care respects your rights and privacy and strictly abides by HIPAA Privacy Practices. HIPAA Privacy Practices 

As required by the Privacy Regulations Promulgated Pursuant to the Health Insurance Portability and Accountability Act of 1996 (HIPAA). 

This notice describes how medical information about you may be used and disclosed, and how you can get access to this information. Please review it carefully. 

“Protected health information” is information about you, including demographic information, that may identify you and that relates to your past, present, or future physical or mental health or condition and related health care services.

Uses and Disclosures of Protected Health Information 

Your protected health information may be used and disclosed by Clinivoy Infusion Care (those who are involved in your care and treatment) for: 

  • Treatment: Clinivoy Infusion Care will use and disclose your protected health information to provide, coordinate, or manage your health care and any related services. This includes coordination or management of your health care with a third party (for example, home health agencies or a physician to whom you have been referred). 
  • Payment: Your protected health information will be used as needed to obtain payment for your health care services. For example, obtaining approval for therapy coverage may require disclosing relevant protected health information to the health plan. 
  • Health Care Operations: Clinivoy Infusion Care may use or disclose protected health information to support business activities, quality assessment, employee review, accreditation, arranging for other business services, etc. For example, disclosing information to accrediting agencies, calling you by name in the facility, or contacting you regarding your treatment status. 

Clinivoy Infusion Care may also use or disclose your information, without your authorisation, in specific situations required by law, such as public health activities, legal proceedings, law enforcement requests, or cases of abuse or neglect reporting. 

Your Rights 

You have the right to: 

  • Inspect and copy your protected health information (with some federal law exceptions).
  • Request a restriction of your protected health information. 
  • Request confidential communications by alternative means or at an alternate location.
  • Amend your protected health information. 
  • Receive an accounting of disclosures of your protected health information. 
  • Request a paper copy of this notice. 

To make a request, you must submit it in writing to Clinivoy Infusion Care’s designated privacy contact. We may deny  the request in certain circumstances, but you may submit a statement of disagreement, which will be included in your  record. 

Complaints 

You may file complaints if you believe your privacy rights have been violated. You may complain to:

  • Clinivoy Infusion Care’s privacy contact 
  • Department of Health Care Services 
  • Secretary of the Department of Health and Human Services 

Clinivoy Infusion Care will not retaliate against you for filing a complaint. 

Contact Information 

If you have any questions about this Notice or wish to exercise your rights, please contact: 

You can contact us now or visit your nearby location.